Contact Kevin Stream
Have questions about your subscription, setup, billing, or technical issues? Our expert support team is ready to help 24/7 via WhatsApp, email, or the contact form below.
WhatsApp Support
Fastest way to get help. Our expert team responds in under 5 minutes with setup guidance, troubleshooting, and account assistance.
Chat Now +44 7916 998604 💬 Message on WhatsApp Average response: <5 minutesEmail Support
Prefer email? Send detailed questions about your account, billing, or technical issues. We respond with step-by-step solutions.
Email Us tv@keviniptv.meOur Office
Kevin Stream is registered and operated from Ireland, serving customers globally with premium streaming services since 2020.
Lansdowne Rd, Dublin 4
D04 K5F9, Ireland
Support Hours
Our support team is available around the clock to assist customers across all time zones.
Operating Hours
- Monday - Friday 24 Hours
- Saturday - Sunday 24 Hours
- Public Holidays 24 Hours
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. For instant help, use WhatsApp above 👆
24/7 Support
Available every day of the year
Fast Response
Under 5 minutes on WhatsApp
Secure & Private
Your data is protected
Verified Business
Registered in Ireland
Find Us in Dublin, Ireland
Kevin Stream operates from Dublin, Ireland, providing premium streaming services to customers in 150+ countries worldwide. Our global server infrastructure ensures buffer-free streaming regardless of your location.
📍 View on Google MapsFrequently Asked Questions
What's the fastest way to get support? +
WhatsApp is the fastest way to get help. Our team responds in under 5 minutes on average, and we can share screenshots, links, and step-by-step instructions directly in the chat. Message us at +44 7916 998604.
What information should I include when contacting support? +
To get the fastest help, please include: 1) Your Kevin Stream username/email, 2) Device type (e.g., Firestick 4K, Samsung QLED), 3) App you're using (e.g., TiviMate, Smarters Pro), 4) A brief description of the issue, and 5) Any error messages you see. Screenshots help us diagnose faster!
Do you offer phone support? +
We focus on WhatsApp and email support because they allow us to share screenshots, links, and step-by-step instructions more effectively than voice calls. WhatsApp also supports voice notes and video calls if needed. This ensures you get accurate, documented help.
What if I need help outside of business hours? +
Our support is available 24 hours a day, 7 days a week, 365 days a year. There are no "business hours" — message us on WhatsApp anytime, day or night, and a real human will help you. We serve customers across all time zones globally.
Can I visit your office in Dublin? +
Our Dublin address is for business registration purposes only. We operate as a digital-first company with remote teams and global server infrastructure. All support is provided remotely via WhatsApp, email, or our contact form for your convenience.
How do I report a billing issue? +
For billing questions, please email us at tv@keviniptv.me with your order number, payment method, and description of the issue. We typically resolve billing matters within 24 hours. For urgent billing issues, WhatsApp is also available.
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